In this episode of The Journey, Michael Stelzner (founder, Social Media Examiner) acts on feedback from people who choose not to purchase his event. He rapidly acts to help turn lurkers into customers. Watch episode 12 here: https://www.youtube.com/watch?v=94FdZHD_Ncg Discover more about Social Media Marketing World: http://www.socialmediaexaminer.com/1m34