In this video, I discuss the three voice types that all call center agents should master. Whether you're a newbie or a seasoned professional with years of experience, it's important that you learn these voice patterns for effective communication with customers. 00:00 Overview 00:40 Voice 1 02:07 Voice 2 04:30 Voice 3 09:53 Reminders #bpo #callcenter #callcentertips #callcentertraining #customerservice