Invaluable insights into how to bridge skills gaps in your organisation, and plan, strategise, and road-map for the future. Some outsourced IT providers / MSPs offer their clients Quarterly Business Reviews and/or vCIO services. Does yours do this? Or are they stuck in reactive chaos? While the trend to do this is increasing, the vast majority are focused on service delivery, and streamlining IT operations. This still leaves you a leadership and strategy gap.