NOTE: Throughout this episode, the company is referred to as "Clubhouse". In 2021, the company re-branded to Shortcut(shortcut.com/) Software startup Shortcut (previously named Clubhouse) built its product specifically for distributed teams, and the company had a high percentage of employees working remotely even prior to the Covid-19 pandemic. But Shortcut CEO and co-founder Kurt Schrader said the shift to 100% remote work has provided fresh insight into the need for more and better tools that effectively recreate the ambient intelligence of working in an office. Kurt sat down with Greylock general partner Sarah Guo to discuss how the company is internally adapting to remote-first, how usage patterns are changing among their customers, and how Shortcut is thinking about the next phase of product development. This episode is part of the Greymatter #WorkFromAnywhere series hosted by Greylock partners Sarah Guo and David Thacker. Chapters 0:00 Introduction 1:00 Background 3:04 Principles Behind Shortcut 6:07 Company Collaboration 10:07 Solving a Problem 11:56 Shortcut Today 15:12 Changes in Work 17:01 Impact of Covid 19:55 Distributed Work 22:36 Issues With Remote Work 26:02 Planning For an Uncertain Future 28:28 Hot Takes