Du kennst bestimmt die Situation. Das Telefon klingelt und du siehst ein Nummer aus Großbritannien oder USA. Natürlich wird das Gespräch auf Englisch sein. Was machst du? Bekommst du Panik? Don't worry. There's no reason to be afraid of business English telephone calls. In this video, I'll show you the top 5 mistakes that German speakers often make when answering the phone. Watch the video and test yourself. Can you find the mistakes? Correcting these simple mistakes will improve your business English and allow you to have better and more successful phone calls. I will also give you a tip about answering phone calls in English. Enjoy the video! For more general English or business English tips, make sure to check out our other videos: Business English coaching tip- conflict management: https://www.youtube.com/watch?v=Y0vXtsEcaOI Business English presentations tip- starting a presentation: https://www.youtube.com/watch?v=FiAPCMBI1Ug Business English presentations tip- ending a presentation: https://www.youtube.com/watch?v=RYpMfegATZo Business English grammar tip- uncountable nouns https://www.youtube.com/watch?v=-GTYorZwtA8 Business English for negotiations tip- conflict situations https://www.youtube.com/watch?v=sX1FzBnF8aQ Business English small talk- telling an anecdote https://www.youtube.com/watch?v=oMnSsJfA-dM Business English coaching- storytelling Mehr Information auf http://www.neilcollins.de/ Neil Collins Business English Training & Coaching Senefelderstraße 15 Prenzlauer Berg 10437 Berlin