I confront a Microsoft / Windows Support scammer after he has 'fixed' my PC. He claims not to be running a scam. I'll let you decide. Links: Wireshark: http://wireshark.org/ (free) VirtualBox: http://virtualbox.org/ (free) XLite: http://www.counterpath.com/x-lite-download/ (free) VMware: http://www.vmware.com/ (not free) How to set up your PC to record these scams: https://www.youtube.com/watch?v=yGY7UQji2go Coming soon: How to make perfect voice recordings if a scammer phones your land line.